Terms and Conditions

  1. All ticket sales are final and non-refundable.
  2. The artist and performer line up and billed attractions are correct at the time of booking may be subject to change at any time without notice.
  3. The Premises Licence Holder reserves the right to refuse admission in any circumstances. In order to facilitate the security, safety and comfort of all guests the Premises Licence Holder may refuse entry to ticket holders who attempt to enter the Festival site with prohibited items, including drugs, alcohol, firearms, drones, and flammable objects.
  4. Admission is at the ticket holder’s own risk. Brentwood Festival Ltd and the Premises Licence Holder will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the actions of other patrons or third parties or force majeure.
  5. Duplicate tickets will not be issued for lost or stolen tickets.
  6. All food and drink must be bought on site.   Campers may bring food and drink to consume on the campsite.
  7. All youths aged 17 and under MUST be accompanied by an adult.  One adult may accompany up to 3 youths aged 17 and under.
  8. Strictly no trading or other commercial activity by any ticket holder will be allowed on festival grounds without the festival’s prior written consent.
  9. Entrance to the festival prohibits the use of photographic or filming equipment on the festival site for commercial gain, without the festival’s prior written consent.
  10. As a condition of sale the ticket holder consents to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or by onsite CCTV cameras and recordings for security purposes.
  11. Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced. Those without wristbands will be refused admission to the site or may be removed from the site.
  12. By buying tickets, you have consented to be added to our mailing list.  However, you may unsubscribe at any time.
  13. Festival ticket holders may bring up to 2 well behaved dogs on a lead.  You will be expected to clean up after your dog(s).  You may be asked by festival staff to remove your dog(s) at any time.
  14. No one under 18 allowed at the festival after parties.